Resellers and integrators
Your customer relationship. Expertise at your side.
As an official ManageEngine distributor in Algeria and Libya, SKYTEK supports resellers and integrators in preparing proposals and delivering projects. We also contribute Nozomi Networks expertise for OT cybersecurity needs.
Qualify the opportunity together
We clarify the customer’s context, priorities, technical scope and constraints with you to prepare a consistent proposal.
Support your presales
We contribute demonstrations, sizing, technical discussions and proofs of concept when the project requires them.
Prepare licensing and renewals
We help define licence scope and editions, prepare pricing requests and handle ManageEngine renewals.
Strengthen delivery
Scoping, deployment, integration and technical assistance: we agree responsibilities and expected deliverables together.
Transfer knowledge
Technical sessions and knowledge transfer help your teams learn the solutions and support their customers.
Plan ongoing support
Support arrangements, contacts and vendor communication are defined according to the project and the terms of our collaboration.
How we work together
Protecting your client relationship, moving forward together.
Our guiding principle is to protect the leads and client relationships you entrust to us. We agree with you on the scope of our involvement and how exchanges with the end customer will be coordinated.
- Clear roles
- We agree on the partner’s and SKYTEK’s roles, points of contact, and the division of commercial, technical and support activities.
- Coordinated exchanges
- Meetings, demonstrations and work involving the end customer are coordinated with the partner under the arrangements agreed for the opportunity.
- Confidential information
- Commercial and technical information entrusted to us for the project is treated confidentially and shared with the necessary contributors under the agreed framework.
Each situation is reviewed individually: the opportunity’s origin, existing relationships, requested scope and publisher rules. Protection and collaboration arrangements are agreed together; they do not create automatic exclusivity.
How do we get started?
- Introduce your company, the customer’s need and the current project stage.
- We discuss the scope and the technical or commercial support required.
- We agree next steps and responsibilities.
Let’s define the next step.
Share your context, priorities and environmental constraints. Together, we can define the scope to investigate.